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FAQ

See FAQs for more information on Nemonic products.

Printer errorDevice Failure - No power is supplied.

Check the connection of the power cable.
After checking the power cable connection, press the Power button at the rear of the printer. If the front LED is turned on, it is normal.

Even though there is no problem with the power connection, the LED is not turned on, contact the seller you purchased to exchange it.
The Nemonic Label print is sold from Amazon, and you may exchange it within thirty (30) days per Amazon’s policy.